Ireland server is hanging on some processes (504 gateway timeout)

Resolved

Degraded performance

Started over 3 years agoMay 16, 2023Lasted 1 hour 59 minutesMay 16, 20231:24:153:23:17 PMUTC

Affected

Inform

Inform Admin

Updates

Resolved
May 16, 2023 at 3:23:17 PMUTC
Resolved
May 16, 2023 at 3:23:17 PMUTC
This incident has been resolved.
Monitoring
May 16, 2023 at 1:59:43 PMUTC
Monitoring
May 16, 2023 at 1:59:43 PMUTC
We implemented a fix and are currently monitoring the result.
Update
May 16, 2023 at 1:27:20 PMUTC
Update
May 16, 2023 at 1:27:20 PMUTC
We've attempted to terminate some of the stuck threads, but may need a restart shortly.
Investigating
May 16, 2023 at 1:24:15 PMUTC
Investigating
May 16, 2023 at 1:24:15 PMUTC
We are currently investigating this incident.

EIDO Systems International - Ireland server is hanging on some processes (504 gateway timeout) – Incident details