Withdraw Consent - PDF documents are not being watermarked - Incident details - EIDO Systems International

Resolved

Operational

Started about 2 years agoJune 17, 2024Lasted 3 daysJune 17, 202410:16:31 AMJune 20, 202412:44:37 PMUTC

Affected

Inform Consent Suite

Europe

Asia Pacific

Updates

Resolved
June 20, 2024 at 12:44:37 PMUTC
Resolved
June 20, 2024 at 12:44:37 PMUTC
This incident has been resolved.
Identified
June 17, 2024 at 10:16:31 AMUTC
Identified
June 17, 2024 at 10:16:31 AMUTC
An issue was identified during V6.3 post deployment testing regarding withdrawal of consent. A patient session is marked as withdrawn, however the PDF consent form fails to have a watermark added to indicate consent withdrawn.

A fix is in progress and a patch is scheduled for release on Tuesday 18th June.

EIDO Systems International - Withdraw Consent - PDF documents are not being watermarked – Incident details