EIDO Systems International - Inform Admin is inaccessible at the moment (automated) – Incident details

All systems operational

Inform Admin is inaccessible at the moment (automated)

Resolved
Major outage
Started over 5 years agoLasted 13 minutes

Affected

Inform

Major outage from 10:57 AM to 11:10 AM

Inform Admin

Major outage from 10:57 AM to 11:10 AM

Updates
  • Resolved
    UTC
    Resolved

    Inform Admin is now operational! This update was created by an automated monitoring service.

  • Update
    UTC
    Update

    Database crashed and customers collection needed to be reindexed. This operation is heavily taxing due to the customer record size and will take several minutes. Service will resume once the reindex has completed. ETA 20mins.

  • Identified
    UTC
    Identified

    Inform Admin cannot be accessed at the moment. This incident was created by an automated monitoring service.