EIDO Systems International - Inform admin processes hanging – Incident details

All systems operational

Inform admin processes hanging

Resolved
Major outage
Started about 2 years agoLasted about 2 hours

Affected

Inform

Major outage from 11:07 AM to 12:55 PM

Inform Admin

Major outage from 11:07 AM to 12:55 PM

Updates
  • Resolved
    Resolved

    No further issues have been identified.

  • Monitoring
    Monitoring

    The restart and reindex seems to have resolved, but we will continue to monitor the system.

  • Identified
    Identified

    Taking the system down for a restart and reindex now.

  • Investigating
    Investigating

    We are currently investigating this incident.