Inform - London Server isn't accessible at the moment (automated) - Incident details - EIDO Systems International

Resolved

Major outage

Started over 3 years agoMarch 31, 2023Lasted about 1 hourMarch 31, 20238:41:149:51:21 AMUTC

Affected

Inform

London Server

Updates

Resolved
March 31, 2023 at 9:51:21 AMUTC
Resolved
March 31, 2023 at 9:51:21 AMUTC
Inform - London Server is now operational! This update was created by an automated monitoring service.
Update
March 31, 2023 at 9:20:11 AMUTC
Update
March 31, 2023 at 9:20:11 AMUTC
Replication has failed again, retrying.

Admin database may need a reindex, which will be the next option if replication fails again.
Identified
March 31, 2023 at 8:44:43 AMUTC
Identified
March 31, 2023 at 8:44:43 AMUTC
There was an issue with last night's replication, so we're re-running replication now.

Performance will be degraded a service has failed over to use the Sydney server while the London server is down.

ETA for resolution is 20 minutes
Investigating
March 31, 2023 at 8:41:14 AMUTC
Investigating
March 31, 2023 at 8:41:14 AMUTC
Inform - London Server cannot be accessed at the moment. This incident was created by an automated monitoring service.

EIDO Systems International - Inform - London Server isn't accessible at the moment (automated) – Incident details