EIDO Systems International - Notice history

All systems operational

Educate - Operational

100% - uptime
Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Notice history

Oct 2022

Scheduled maintenance
  • Completed
    October 28, 2022 at 4:30:00 PM
    Completed
    October 28, 2022 at 4:30:00 PM

    Maintenance has completed successfully

  • In progress
    October 28, 2022 at 4:15:01 PM
    In progress
    October 28, 2022 at 4:15:01 PM

    Maintenance is now in progress

  • Planned
    October 28, 2022 at 4:15:00 PM
    Planned
    October 28, 2022 at 4:15:00 PM

    We are planning for a scheduled maintenance during that time.

Inform Consent Suite - Europe isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Inform Consent Suite - Europe is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Inform Consent Suite - Europe cannot be accessed at the moment. This incident was created by an automated monitoring service.

System spec bump
  • Completed
    October 15, 2022 at 1:10:00 PM
    Completed
    October 15, 2022 at 1:10:00 PM

    Maintenance has completed successfully

  • In progress
    October 15, 2022 at 1:00:01 PM
    In progress
    October 15, 2022 at 1:00:01 PM

    Maintenance is now in progress

  • Planned
    October 15, 2022 at 1:00:00 PM
    Planned
    October 15, 2022 at 1:00:00 PM

    We are planning to bump the specs of the new systems following performance test results.

Inform - Inform Admin isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Inform - Inform Admin is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Inform - Inform Admin cannot be accessed at the moment. This incident was created by an automated monitoring service.

Restore of backup
  • Completed
    October 11, 2022 at 1:30:00 PM
    Completed
    October 11, 2022 at 1:30:00 PM

    Maintenance has completed successfully

  • In progress
    October 11, 2022 at 12:30:01 PM
    In progress
    October 11, 2022 at 12:30:01 PM

    Maintenance is now in progress

  • Planned
    October 11, 2022 at 12:30:00 PM
    Planned
    October 11, 2022 at 12:30:00 PM

    We are restoring a previous backup to the Ireland server following some reported issues

Sep 2022

Emergency rollback
  • Completed
    September 20, 2022 at 10:59:46 AM
    Completed
    September 20, 2022 at 10:59:46 AM

    Maintenance has completed successfully.

  • In progress
    September 20, 2022 at 10:51:01 AM
    In progress
    September 20, 2022 at 10:51:01 AM

    Maintenance is now in progress.

  • Planned
    September 20, 2022 at 9:50:21 AM
    Planned
    September 20, 2022 at 9:50:21 AM

    We've had some issues reported with the latest rollout so will be reverting to the previous iteration for the time being while we address the issues reported and check for additional gaps in our tests.

Migration of admin server OS
  • Completed
    September 16, 2022 at 8:00:00 PM
    Completed
    September 16, 2022 at 8:00:00 PM

    Maintenance has completed successfully

  • In progress
    September 16, 2022 at 7:00:01 PM
    In progress
    September 16, 2022 at 7:00:01 PM

    Maintenance is now in progress

  • Planned
    September 16, 2022 at 7:00:00 PM
    Planned
    September 16, 2022 at 7:00:00 PM

    We are planning for a scheduled maintenance during that time.

Aug 2022

Inform Consent Suite - Europe isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Inform Consent Suite - Europe is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Inform Consent Suite - Europe cannot be accessed at the moment. This incident was created by an automated monitoring service.

Inform Consent Suite - North America isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Inform Consent Suite - North America is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Inform Consent Suite - North America cannot be accessed at the moment. This incident was created by an automated monitoring service.

Final backup of the content ahead of the Craft migration
  • Completed
    August 23, 2022 at 11:30:00 AM
    Completed
    August 23, 2022 at 11:30:00 AM

    Maintenance has completed successfully

  • In progress
    August 23, 2022 at 10:30:01 AM
    In progress
    August 23, 2022 at 10:30:01 AM

    Maintenance is now in progress

  • Planned
    August 23, 2022 at 10:30:00 AM
    Planned
    August 23, 2022 at 10:30:00 AM

    The admin server is being backed up ahead of the migration to the new content management system, and will likely become unresponsive during this time.

    Please ensure any content changes have been made prior to the start of this maintenance period.

    Changes to customer accounts/subscriptions should wait until after the maintenance is complete.

    Thank you.

Inform - Inform Admin isn't accessible at the moment (automated)
  • Resolved
    Resolved

    All content tests have passed. Issue is resolved.

  • Monitoring
    Monitoring

    Inform - Inform Admin cannot be accessed at the moment. This incident was created by an automated monitoring service.

  • Identified
    Identified

    Long-running export scripts were running during a replication event and the indexes have crashed. Currently rebuilding, ETA for next update is 30 mins.

  • Investigating
    Investigating

    Inform - Inform Admin cannot be accessed at the moment. This incident was created by an automated monitoring service.

Aug 2022 to Oct 2022

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