Issues with Colorectal document downloads

Resolved

Degraded performance

Started over 5 years agoJanuary 15, 2021Lasted 4 daysJanuary 15, 202110:32:38 AMJanuary 19, 20218:15:55 AMUTC

Affected

Inform

London Server

Sydney Server

Inform Admin

Updates

Resolved
January 19, 2021 at 8:15:55 AMUTC
Resolved
January 19, 2021 at 8:15:55 AMUTC
Document downloads are now working again.
Monitoring
January 15, 2021 at 1:27:53 PMUTC
Monitoring
January 15, 2021 at 1:27:53 PMUTC
We have restored a working backup to the London server and are monitoring.
Investigating
January 15, 2021 at 10:32:38 AMUTC
Investigating
January 15, 2021 at 10:32:38 AMUTC
We are currently investigating this incident.

EIDO Systems International - Issues with Colorectal document downloads – Incident details