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Educate - Operational
Educate
Maintenance has completed successfully
Maintenance is now in progress
We are planning a maintenance for that time.
Inform - London Server is now operational! This update was created by an automated monitoring service.
Replication has failed again, retrying.
Admin database may need a reindex, which will be the next option if replication fails again.
There was an issue with last night's replication, so we're re-running replication now.
Performance will be degraded a service has failed over to use the Sydney server while the London server is down.
ETA for resolution is 20 minutes
Inform - London Server cannot be accessed at the moment. This incident was created by an automated monitoring service.
New analytics platform has been rolled out.
This appears to be related to the upcoming Google Analytics migration, and is being investigated as very high priority.
Maintenance has finally completed successfully.
Maintenance is still in progress.
Maintenance is still underway
Inform - Inform Admin is now operational! This update was created by an automated monitoring service.
Inform - Inform Admin cannot be accessed at the moment. This incident was created by an automated monitoring service.
No further issues have been identified.
The restart and reindex seems to have resolved, but we will continue to monitor the system.
Taking the system down for a restart and reindex now.
We are currently investigating this incident.
Replication occurred while a long-running task was executing, the system is currently restarting the database.
Minor change to ensure that the admin server being down does not cause the blank survey issue highlighted in the incident earlier today.
The issues have been resolved, and we're running a replication on both customer instances now to deploy the changes to customer-facing servers.
We identified a couple of issues in last night's rollout which have now been resolved:
We've now completed the hotfix and the admin server is once again functional. Apologies for the inconvenience.
We're running an emergency restore after a regression was introduced in last night's upgrade rollout.
Jan 2023 to Mar 2023
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